(Latest update)
We are informed by Hong Kong Post the situation is betting better and all Christmas air mail posted before the latest dates of posting have already been conveyed to their destinations. However outbound air mail may still experienced a slight delay during this period and we urge every client to adopt EMS for urgent order. rcMart appreciates your support during last three months and we will strive to offer the best service in future. (updated at 29th Dec)
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Dear all valued customers,
We were informed by Hong Kong Post that postal delay is to be expected because of the increasing shipping activities. The delay was caused by the insufficient freight cargo space and result in a 1-2 weeks delay of airmail parcels to Brazil, Russia, US and certain European countries. Hong Kong Post is looking for solutions regarding the situation and customers are advised to adopt EMS for prompt delivery. rcMart will keep watch with Hong Kong Post for the updated information, as well as looking for alternative shipping means.
The situation might be worse during X’mas and New Year peak season and customers are advised to arrange early posting. Please expect parcels to take 1-2 weeks longer than normal delivery. Packages received by Hong Kong Post might not be updated with tracking number instantly.
Latest news will be updated in the RSS news section and rcMart appreciates for your kind understanding.
Best,
rcMart
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